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Aetna, Blue Cross Blue Shield, Cigna, Humana, Medicaid, Medicare, MultiPlan, UnitedHealthcare
Mayo Medical School
First year of practice
Rate & Reviews
How would you rate Crutchfield Dermatology?
My review comes a few years later, however after seeing Dr. Crutchfield win the Top Doctor award in Minneapolis/St. Paul magazine, I thought I'd share my experience. I went in to see Dr. Crutchfield for moderate to severe acne. Having tried everything from diet change to antibiotics, nothing was helping. The nurse at Dr. Crutchfield's clinic spent a few minutes with me discussing my acne before the doctor came in. She introduced me to Accutane and told me it could potentially eliminate my acne. My excitement soon dissipated when she mentioned I'd have to clear a pregnancy test, sign up for iPledge, a program requiring me to take 2 methods of birth control and come in for regular blood testing to ensure my body is not having a bad reaction. WHAT!? When the nurse left, I started Googling Accutane and learned it was originally marketed as a chemotherapy drug. When Dr. Crutchfield entered the room with the nurse, I asked him why he would prescribe a chemotherapy drug for acne. He shot his nurse a disgruntled look and asked if she told me this information. She said no and Dr. Crutchfield proceeded to explain to me that it is not a chemotherapy and is safe to take. After much research on the drug, I decided not to proceed with treatment as the risk to me was not worth the reward. I also did not continue to see Dr. Crutchfield as jumping directly to strong prescription medication was not my idea of treatment. I am sure many have had success, it was simply not for me. I did purchase his homemade cleansing pads, which helped make my skin smoother.
First of all the wait times are horrible, even if you are the first appointment in the morning. He obviously double and triple books his patients. I waited for an hour just to get called back. The whole appointment took 2 hours with 10 minutes with Dr. Crutchfield.
I was seen for psoriasis and he prescribed a medication that worked for a while, but then stopped working. I developed stretch marks all over my body. When I asked Dr. Crutchfield about it, he had me purchase over $100 of his own products which did nothing. After a quick Google search I learned that the medication he prescribed can cause stretch marks and I shouldn't have been on it as long as I was. I have since gone to a different dermatologist and my psoriasis is completely cleared up and yet I still have horrible stretch marks.
It's very obvious from the minute you walk in the door that Dr. Crutchfield's main motive it to make money. He could refill prescriptions, but makes patients come back in for a two minute visit, so he can collect another payment. It's also nearly impossible to get out the door without buying $20-$30 of his own products. Go somewhere where the Dr's. main interest isn't self-promotion and how much revenue he can generate. Try and find a magazine in his office that doesn't have his face on it.
It's true that Dr. Crutchfield is a knowledgeable professional, however, he runs his office like a crisis center - overbooked with a frantic atmosphere. That culture may work on the East coast, but is misplaced in the Midwest. The décor is upscale, but the façade doesn't compensate for the "line 'em up" feeling you get as just another number in a room. I'm confident I can find another clinic that's more engaged with the patient than this one.
First of all, the wait time is ridiculous. I don't think that just because he is a center for trainees, it should take an hour past your scheduled time to see him. He makes no effort to make a patient-dr. rapport. He is far too busy for that. He walks in and out of the doors as if they're revolving. With no success to the treatment plan ($100.00 later within a week's time), I was left with nothing but a phone call from a NP. She had no good answer for me being as I reacted to the treatment plan Dr. Crutchfield put me on. I asked, "Well, would he like to see me? Where do we go from here?" She proceeded to tell me a follow-up wouldn't hurt & Dr. Crutchfield made no such suggestion or plans on seeing me. I'm very disappointed in his office, especially for being the #1 Dermatology in the state. With experience to Dermatologists & my condition, they're nothing but cosmetically concerned, Band-Aid providing (for specific conditions) Dr.'s at the end of the day. DO NOT wait 4 months to see him. He will do & provide what any other Dermatologist out there would do.
I have been seeing Dr. Crutchfield for many years, even before he opened his clinic in Eagan. It is true that wait times can be long. The staff try to let you know right away if he is behind schedule. But part of the reason for this is, if you need to be treated right away for a condition that may not have been clear when you came in, he still makes sure you are taken care of. He also is a training ground for medical professionals. This may be frustrating for some as it takes a little more time, but it is also educational for me as a patient.
The end result is I have received excellent care for several conditions. I had a scalp condition which caused me to lose about 30% of my hair, many in large patches. This was a traumatic situation for me. Dr. Crutchfield didn't give up. He assured me we would find a treatment plan and today I have the condition completely under control -- with 100% of my hair back to normal. He has also treated me for "age spots," crows feet, and rosacea -- all with great results. I can't thank him enough for being in my corner.
He is now our go to dermatologist for my entire family.
I just spent a week learning under Dr Crutchfield. What a great clinic! He has an excellent rapport with his patients, and he's very thorough and aggressive in his treatment of skin disease. His staff is wonderful too -- friendly, professional, and helpful! I'd recommend him to a family member in a heartbeat!
Incredibly precise and confident. Went in for cosmetic consult and filler. Thrilled with the results and it is just day 1. I waited many months to get an apt but it was SO worth it. I would NEVER go anywhere else ever. Support staff was amazing as well!
I have been receiving cosmetic treatments from Dr. Crutchfield for the past 8 years. I would never think of ever letting anyone else perform treatments on me. His approach is to make sure you look natural and never "overdone". He is very honest about what you need to get the results you are wanting to achieve and will not "over treat", gradual is better. He is a perfectionist and his work shows it! The best part is HE is the one performing the injections and makes sure you are completely happy with the results. He also performs complimentary touch ups if needed, but needless to say, I have never needed one! I am also ecstatic with my results, Highly recommend! I also have had many spa procedures performed in the beautiful MediSpa upstairs and my skin has never looked so good by following his skin fitness program! LOVE IT! Some people complain about the wait but I haven't been to an appointment whether it's medical, dental, car repair where I don't have to wait. Honestly, I don't mind it! During the workday and after, life is nonstop, working, getting groceries, running the kids to sports, cleaning...I actually get a lot done while I wait. I answer emails, pay bills and even get to read a magazine. It's all what you make of it and how you plan for it. For the quality of care I get, the results and the expertise it's worth it! You MUST try his new natural face cream too!
I have been struggling with acne and dark marks left behind by acne for about ten years. Living with blemishes and dark spots on my face made me very self conscious. It was hard for me to leave the house without makeup. I tried many over the counter acne products with little to no success. Dr. Crutchfield and his knowledgeable staff helped to clear my acne and even improve the dark spots left. Since seeing Dr. Crutchfield, my skin is the clearest it has been in the last ten years, my dark spots are almost gone and I have more confidence. I would highly recommend Crutchfield Dermatology for anyone who is looking for relief for their skin problems.
I came to Dr. Crutchfield as a last resort and was frustrated after 8 years with other dermatologists with what I thought was eczema. Using steroids, dealing with the frequent visits and a multitude of different creams and costs. I came in once and Dr. Crutchfield told me something else. I was quite emotional thinking and telling him what others told me for over 8 years. I followed his recommended treatment plan, and my skin cleared in 1 week! 1 week! Of course, he taught me how to keep the care of my skin going and he requested that I seek more information from an allergist to better understand my skin. In my world I am very thankful for Dr. Crutchfield. I can live and feel normal again.
I am so happy with the cosmetic services of Dr. Crutchfield and the Spa services in his Medi spa. I am thrilled that I can get Spa services in a clinic where the physician is the Director and on sight. And I love that only Dr. Crutchfield does any treatments I have doneI love the results! I've learned an amazing amount about caring for my skin.
I think Dr. Crutchfield is the best at what he does, simply because he listens to your concerns and what is bothering you. I've never been happier with my skin! I get so many compliments on my skin almost daily and that makes me feel confident. I always and will always recommend Dr. Crutchfield to anyone and everyone I know, because he is worth it! Thanks Dr. Crutchfield!
I have been struggling with flakes in my scalp for years. I would get so embarrassed going out in public because it would get so noticeable in my dark colored hair. After seeing Dr. Crutchfield his treatment plan for me worked wonders. I no longer get any flakes on my scalp and also no itching. I have also seen him as a cosmetic patient getting fillers and botox and the results are incredible. I would recommend any friend or family member of mine to go to his clinic.
I am so pleased with the Botox treatments I received from Dr. Crutchfield to relieve my painful TMJ symptoms. After seeing years of specialists, nothing has since compared! He and his staff are so knowledgeable and caring. Truely a wonderful experience all around.
Being both a medical and cosmetic patient of Dr Crutchfield's, I have had great experiences with all treatments over the last 10 years. He focuses on what my needs are in all aspects of my care. My skin has never looked so good and i must say that Hair laser is an absolute must for anyone. I've also had Selphyl and botox. I love the results everytime! I highly recommend having medical and cosmetic treatments done with Dr. Crutchfield!
Dr. Crutchfield is the most wonderful, intelligent, resourceful and compassionate doctor I've met. When I came to see him I was covered with a painful hard-to-treat rash. He immediately helped me with innovative, smart, effective and ground-breaking therapies. What was even more impressive was how kind and compassionate he and his staff were with me. I am so grateful to Crutchfield Dermatology and owe them my clear skin!
I had Mircodermabrasion at the Medispa, the staff was so friendly and helpful my skin has never felt so soft I will continue to go there for my "me time" and facials. I highly recommend Dr . Crutchfield and his MediSpa!
I would highly recommend Dr. Crutchfield. I am in my thirties and have seen a number of different dermatologists in my life. I drive thirty minutes to see him, and the quality of care is well worth the drive.
In response to the "Owner's reply" below. I received a certified letter from Dr. Crutchfield's attorney that is very similar to this response, which also states that the clinic "would strongly prefer not to have to take outside action to correction the misleading claims." First of all, this is a public forum and my original post was MY perception of the clinic, it was not intended to mislead anyone. To clarify, the nurse on my first visit was very sweet, the nurse on my second visit was not. The dermatologist that referred me to Crutchfield indicated that she would expect Crutchfield to do a biopsy - this was never mentioned. On my second appointment, which I drove 1 hour each way to attend, I was put in a spa type room for about an hour. When I asked how much longer it would be, I was admonished by the nurse. When Dr. Crutchfield finally arrived, he spent maybe 5 minutes in the room with me. At both appointments, he mentioned bleach baths, but never explained how often/how much he recommended. He also seemed rushed, and when I attempted to ask questions regarding causes of my medical conditions, they were waved off with a brush of his hand. So of course, I indicated no further questions - he clearly didn't have time for that! Perhaps my high expectations led me to my disappointment. The response/letter claims that "a medical problem you had told him you had suffered from for 41 years was almost completely resolved." This is in reference to exzema, which he had treated me with steroids and antibiotics. Surely, it was clearing up, but anyone with this condition knows it is a chronic condition, therefore only manageable, not resolvable. My general practicioner could have, as has, prescribed the same course of treatment for flare ups. I don't believe that my OPINION is false, because it is my PERCEPTION. These public review forums are opinions!
I had Dr Crutchfield do my lips and I had awesome results nice and full like I wanted them
After struggling with my daughters sometimes debilitating skin condition for 10 years and the never ending creams that NEVER worked, we finally came to see Dr. Crutchfield. For years her skin was bad...really bad. To the point where she would have to stay home from school for days at a time. He was able to come up with a plan that had her skin clear in 2 weeks!! He is absolutely amazing, extremely knowledgeable and he was very patient with my little girl that was so very frustrated with her skin. He answered all of her questions and concerns. The nurse explained all of the medications so well.
The ladies in phototherapy are wonderful as is the entire staff. They are always so cheerful and friendly. Coming to Crutchfield Dermatology has been life changing for our family. My daughter loves going to her doctor appointments at Crutchfield Dermatology and we think that he is the BEST!!!!!!!
I have DCS (Dissecting Cellulitus of the Scalp) and since Dr. Crutchfield has been treating it I've had the best month yet in 11 years! There has been no pain, itching, or discharge from any of the areas that I have noticed. I've also noticed hair growth in the effected areas. Thank you so much! You don't know how this means to me. I have my self esteem and confidence back!!!
I would recommend everyone to Dr. Crutchfield. I got more than I expected from his clinic. My face looks better than it has in my entire life. I am very satisfied with everything Dr. Crutchfield has done for me with his care. I am glad I ended up coming to this clinic. I used to wear make-up everyday before I left the house because of my acne and now I am confident leaving the house with absolutely nothing on my face and it looks better than ever! Thank you Dr. Crutchfield!!!
Dr. Crutchfield and his staff are extremely wonderful! From scheduling my appointment to treating my skin condition. They exceeded my expectations!
Dr. Crutchfield is a saint! He knew right away just by looking at me that I had pruritic eruption of pregnancy. I had been itching so bad for three weeks it felt like I had bitten by a million mosquitoes! The treatment started working immediately! I can finally sleep at night and function during the day now that the itch is gone!
Thank you so very much Dr. Crutchfield! I will recommend you to friends!
Our daughter had a skin rash that was distressing her mother and I, so we made an appointment to see Dr. Crutchfield. We arrived on time, filled out the paperwork, and after a typical wait for a medical office, we were taken by the friendliest staff who made our little girl feel like a princess. After Dr. Crutchfield made her feel very comfortable, examined her, and prescribed a cream, they gave her a big, yellow duck that she loves that now lives in the bathtub at home. Her rash cleared up and has not come back. It is the only doctor's office our daughter has ever asked if she can go back to visit!
I have suffered with a relentless, itchy rash all over my body for almost a year. It has been on every part of my body except my hands and my face. The rash would clear up on one part of my body and then pop up on another. After several failed attempts at solving the issue, Dr. Crutchfield was recommended. In one week he was able to stop the itching - the flare ups have subsided and I am on my way to better skin and less frustration. Thanks, Dr. Crutchfield and staff!!
The treatment for my acne was awesome! I had a full face of infected bumps. They were sore and left a lot of discoloration. Now my skin is so smooth and there is no more discoloration. No one believes I ever had severe acne. I'm so happy.
Dr. Crutchfield was very supportive during my journey to treat my acne. He was always very diligent when it came to answering my questions and always had an explanation. I also always felt mentally prepared for the medication because I felt I was always well informed about the process and its side effects.
My family and I have been seeing Dr Crutchfield for about 11 years+. I have struggled with acne on and off. He is the absolute best. My favorite part about him is his optimism and genuine care for your skin. He will come into the room with a plan and gets you started right away. His staff is intelligent and makes you feel very comfortable and are the least bit judgmental. Every time I visit I always feel optimistic about my results and my skin getting better. Sometimes there are long wait times but they are so worth it, and if you plan ahead it really isn't a big deal at all. They are super upfront about wait times. Also the medispa upstairs is amazing! I would definently recommend Dr. Crutchfield.
Dr. Crutchfield is an amazing doctor! He has cleared up David's skin from psoriasis so nicely. We can't even tell he has it! It is wonderful to have such a great doctor. We have been to others and they couldn't take care of it. The staff here is outstanding and very efficient. I would recommend Crutchfield Dermatology to anyone with skin problems.
It was my first visit to Crutchfield dermatology. First off He came into the room for like maybe 10 minutes. Also I was told that students would have to come into the room to observe me with him. I told the nurse that I would prefer not to have students come into the room. She told me that they HAD to come in. Some people do not care if students come in , but I do. I don't like talking about a very personal issue with a bunch of eyes staring at me! When he came in he introduced himself, sat down and told me what he was going to do to my face. I didn't get to ask very many questions, or voice my concerns at all! It was a horribly impersonal, and rushed experience! Also after my visit I called to ask the nurse a question. It was a very simple easy to answer question about the price of a procedure. I was completely rushed, and told she could not answer my question , and that I would have to come back in for another appointment before she could! So I should come back in, pay another 150.00 to sit down and be told a price?
I went to Dr. Crutchfield for acne issues after hearing a lot about them on the radio. I wish I could say I had a good experience, but that wasn't really the case. He was very nice but after waiting for more than an hour, he spent no more than 3-5 minutes in the room with me. He didn't ask me to take off my makeup or even really glance at my acne issue. He just recommended Accutane right off the bat which is a very serious medication. I didn't feel like I was given any other options. I refused to buy the pads they recommended but was still charged for them, which I understand can be a simple mistake. I was really hoping to get personalized care and options but unfortunately did not receive that.
Doctor Crutchfields treatment has been amazing for my father. He says that he has been battling with this condition for the past 15 plus years and has been to many dermatologists, but he really likes Doctor Crutchfields treatment plan. It has been working for him. He knows the treatment doesn't cure his psoriasis, but he is happy he found something that controls it. He thanks Doctor Crutchfield.
To whom it may concern: I recommend Dr. Crutchfield to anyone who needs a good dermatologist. Dr. Crutchfield is great and has a good concerning staff. I had 36 weeks of Photo-therapy and it went really well. I was also treated very well. Thank you Dr. Crutchfield and staff.
First of all, Dr. Crutchfield and the entire staff provided the best customer service I have seen in any medical office I have visited before. The professionalism is at the highest level. As for my treatment, I am more than satisfied. When I first came to Crutchfield, I did not know what to expect, but the result is overwhelmingly great. I had the best experience at this facility.
Dr. Crutchfield and Crutchfield dermatology are amazing! I've seen him for Rosacea and other medical concerns that his aggressive treatments cleared me up quickly. I also have seen him for cosmetic treatments and the fillers and Botox I've gotten done were exactly what I wanted and trust him so much! The staff are also so nice and make sure I leave with all of my questions answered!
I've been going to Crutchfield Dermatology for the past 3 years for my medical and cosmetic concerns and I am so happy with my experiences there. I first developed a Keloid on my chest 10 years ago. It was very large and made me self- conscious every time I wore clothing that showed my chest. Everyone would stare and ask what happened to me. I saw multiple doctors and dermatologists about it and they all said it couldn't be treated, or if if there was an attempt to treat, it would come back even bigger. Despite the Keloid growing in size every year I had given up on the idea on trying to treat it. Then one day my nurse practitioner suggested that I see Dr. Crutchfield, and I'm so happy I did. I can finally go out in public without the constant fear that people were staring at my Keloid. That is just one struggle that Dr. Crutchfield has helped me overcome. I would highly recommend him to anyone else who wants a dermatologist that will do whatever it takes to help you get where you want to be.
I am not only an employee of Dr. Crutchfield's, but I am also a patient of his. I think we as employees often forget that. I get to experience many patient experiences and also my own. I have had many spa treatments from the Fire and Ice peel to hair laser treatments and I've even had Botox and Juvederm, which have all been wonderful. On the medical side of things I have treated my Acne which has made me soo happy! My skin has only been getting better and better since iIve worked there and decided to start really caring for my skin!
I came to Dr. Crutchfield for my acne and ended up being extremely happy with the appointment and the results as nothing has worked for me in the past. The treatment plan that was created for me ended up being exactly what I needed to clear up my skin and I haven't had any problems since. I highly recommend Crutchfield Dermatology!
An absolutely amazing experience! It was so personal and caring! Jessica scheduled my appointment and she was so fun and energetic. She made me want her as a friend! Alexis and Deanna were truly amazing. They were so encouraging, kind, thoughtful and supportive and I never felt any pressure. Dr. Crutchfield was awesome. I work at a hospital around Doctors all day and he was the epitome of what a doctor should be. Warm, caring, professional and so supportive. I appreciated his honesty and suggestions and I never felt pressured. The best experience ever and I will be back! Thank you so much for helping me look the way I feel inside!
I am happy with the services from Dr. Crutchfield and Spa services. I am thrilled I can get Spa services in a clinic where the physician is the Director and on sight. I love that Dr. Crutchfield does any treatments I have done! I love the results! I've learned an amazing amount about caring for my skin in the Spa.
Crutchfield Dermatology is such an amazing clinic! The staff here are so welcoming, they are always smiling and make you feel great. I was super self conscious about my skin, but they got me the help I needed and now I feel super happy in my skin. Thank you Dr. Crutchfield and staff! I also highly recommend getting a Hydrafacial treatment in the Skin&Medi Spa at the clinic!!!
This was my second visit to Crutchfield Dermatology in 2 months and I can't thank Dr. Crutchfield and the staff enough. I have a wedding in 5 weeks and all I could worry about was the psoriasis on my elbows and knees showing. :( Dr. Crutchfield promised me I would be clear before my wedding and he was going to take out every trick in his hat to make sure of it! Well he did it! Even though it's cold out I am wearing short sleeves, something I haven't done in over 5 years because I was so self conscious. No words can express my true gratitude. I give the biggest heart full thank you to everyone there, especially Dr. C! I would give up an hour of my time over and over again for the life time of confidence he gave back to me.
The medical care and results are top-notch but expect to wait. And wait. You'll wait well past your appointment time despite the fact that Dr Crutchfield only spends about 5-10 minutes with you, leading me to believe the business model of the clinic is to heavily overbook and then bank on the fact that people will tough out the wait rather than reschedule since appointments book out months in advance. As well, the front desk staff seem truly uninterested in the people checking in. WiFi password didn't work despite several attempts and when informed of this their response was a half-hearted "Sorry about that." Not very impressive, and things have only gotten worse (wait times, disinterested staff) over the years.
The Best Dermatogist!!
He did my lips and they look great.
His experience and knowledge are exceptional
I recommend him to everyone I see!
Dr. Crutchfield is one of the best for a reason. Everything he does is spectacular! I love the MediSpa's Hydrfacial treatment and Jelly Mask. Both treatments are to die for. I walk out of his office always feeling amazing. Thank you Dr. Crutchfield!
Dr Crutchfield is the BEST, and you have to their Spa and get the hydrafacial. You will not remember when your skin has looked better
My experience with Dr.Crutchfield has been life changing. I've had psoriasis for many years,over 15. Thanks to him I am clear today! Even though his very successful and sought after, he takes the time and really cares and listens to you. He recently made a change for me, he was open to try and it worked. I'm very thankful for his care. People come from all over to see him.
Excellent service all around! Results far exceeded my expectations. Dr. Crutchfield explained my treatment plan thoroughly and did the procedures himself. His staff was very professional and made sure I had follow up treatments scheduled.
I have been going here for almost a year for skin concerns. I no longer have any trace of acne and my skin is hydrated and looking as radiant as ever. Every staff member I have met has been caring and concerned with my issues and went out of there way to help. I have and will continue to refer family and friends here.
I have been struggling with flakes in my scalp for multiple years. I would get so embarrassed going out in public because it would get so noticeable in my dark colored hair. After seeing Dr. Crutchfield his treatment plan for me worked wonders. I no longer get any flakes on my scalp and also no itching. I have also seen him as a cosmetic patient getting fillers and botox and the results are incredible. They also have a new Hydra facial that is the best facial I have ever received. I would recommend any friend or family member of mine to go to his clinic.
I've been using Dr. Crutchfield's (NEW) Natural Face Cream for two weeks and my skin has NEVER been this radiant! My skin feels so soft, my skin tone is evening out (redness is minimizing and brown spots are fading) and the hydration it's giving my skin is minimizing my fine lines and pores! I'm so excited to see the results after combining his new Hydrafacials with this lotion! This cream is calming and smells AMAZING!
Going to Crutchfield Dermatology was an amazing experience! . Both the Spa and cosmetic treatments from Dr Crutchfield continually exceed my expectations. The staff are caring and professional. The Eagan location is so easily accessible. Thanks Crutchfield Dermatology for taking such excellent care of me!!
I recently started using the Crutchfield Dermatology Natural Face Cream and my face has never felt better. My skin is very sensitive and usually reacts badly to most moisturizers, but does not react badly to this cream. The Natural Face Cream has a nice scent and has made my skin more smooth after starting it. Highly recommend it!
I have done a few of the spa services here. By far the best is the Hydrafacial. It left my skin feeling soft and revived!
I recently went to Dr Crutchfield for a bothersome rash on my neck. He knew in less than 5 minutes what it was and gave me a cream that relieved me right away. He is amazing at what he does and I wouldn't go anywhere else. I also had a Hydrafacial in the MediSpa and it was the best! The staff at Crutchfield Dermatology are so nice and friendly which makes this place even better.
Honestly I don't think it's that bad of a place plus looking at the reviews, people obviously get good results from here. But I didint like how they said they had to remove part of my skin from my head then send it to a lab and come back 2 weeks later to see if it's a genetic problem for my hair loss. I just wanted a treatment I could use like my friend used. Really liked that atmosphere here though. Great employees.
Dr Crutchfield is the best dermatologist I have ever seen I have been to many and I have never gotten the relief for my psoriasis like I have with him. He is very knowledgeable and takes the time to answer all my questions and I never feel rushed or talked down too. He is worth the 2 hour drive I make to see him.
Dr Crutchfield is a very warm and apparently skilled doctor. However, I waited 1 1/4 hours past my appointment time so I will not be returning. There is even a tent card on the desk when you check in telling you the wait time, so this kind of wait is a usual practice. I understand that his skills may be in high demand but my time is also valuable and this is not an acceptable arrangement for me.
Dr. Crutchfield looked at my situation, asked a few questions and gave me confidence in his recommendation. I'm not an easy person to gain trust from, but his calm and reassuring demeanor broke down my skepticism. Nearly 4 months later I am 100% blemish free and have been for the last 2 months. I've already been spreading the word to my peers and family but without a doubt I'd recommend Dr.Crutchfield to anyone!
Awesomeness!!! The staff is awesome and kind and helpful and Dr. Crutchfield is the best. He helped cleared up my daughter skin. It's always a pleasant visit. The place is always so clean. Love it!!!!
The medspa is awesome! The HydraFacial is by far my favorite service... it gives you the deepest clean, smooths texture, and leaves your skin looking so radiant! They are definitely addicting. The new membership program has made them much more affordable for me!
While the care was always good, the wait times are out of control now and the front desk staff is unpleasant and unapologetic for them. Don't waste your time here, unless you have all day to wait for your dermatology appointment. Plenty of other clinics that actually hold themselves accountable to seeing you at your appointment time. Their responses that they are working on refining that are a joke. I was told today that a 30 minute wait was 'better than average for them.'
I saw Dr. Crutchfield for acne and the appointment went great! The front desk staff were lovely and helpful, the nurses were kind and listened to everything I said, and Dr. Crutchfield himself was wonderful. He knew exactly what the best course of action would be, but still gave me options. I can't wait to start the new regime, including some spa treatments which I know will be great because I've gotten a facial there before. Really great place to go!
Dr. Crutchfield is really awesome! I'd really like to thank him and his staff, for helping my face clear up. Some of his recommendations worked out really well! I haven't been to his office for a while, though. But one of the best things about going there is, I got some free Twins tickets once in while! I'd like to say to Dr. Crutchfield, "Keep up the good work!" -Signed your Twins buddy, Paul C.
Our family has been going to Dr. Crutchfield for skin matters for years. He is the most personable, effective physician I have ever known or known of. Great facilities, service, and most importantly, medical results. I highly recommend.
UPDATED: Dr. Crutchfield is a true professional, and his staff was so kind and comforting. His skill set is matchless, and I would never go anywhere else after my experience with this Clinic. There was a delay, but a staff member came out and offered cookies and bottled water to everyone in the lobby. I came in for a cosmetic consultation, and he was honest about what he could and could not do for me, and even provided the name and contact information for another practitioner to treat an issue that he could not. This impressed me tremendously and confirmed his ethics and integrity as a physician. The work he did perform was phenomenal. He answered all of my questions and made me feel very comfortable going forward with the recommended treatment plan. He is an absolute perfectionist and really went out of his way to make sure I was happy with my results. It was really important to me that the person performing this type of cosmetic treatment was very experienced, and based on his level of experience, he very easily recommended a protocol to address my "wish list" of improvements. While some may feel that there is not enough face time, it is clear that this doctor has the background, knowledge, and expertise to expeditiously make recommendations that are consistently effective. Other doctors have always tried to up-sell me some service or product, but Dr. Crutchfield recommended a conservative plan that was tailored to my needs. If you want outstanding care and results, you will not receive better value anywhere else.
Dr Crutchfield and staff are so amazing. I’ve been taking my infant to see him for the past 4 months to take care of a hemangioma that was growing on my daughters eyelid. I was so nervous but Dr Crutchfield put all my worries to ease. He is warm, kind but most importantly highly skilled at what he does. I couldn’t be happier with the results. I’m so happy I choose to bring my daughter here. The staff was also incredibly helpful today to guide me through our new insurance policy and payments. I highly recommend!
Thank you Doctor Crutchfield and staff for taking such excellent care of my skin! Dr. Crutchfield is the best and is such a kind and caring person. He really understands dermatology and knows how to treat your skin. I also really enjoy the Medispa upstairs, they have awesome facials and peels! I wish I could give more than 5 stars! Thank you again for the wonderful care and I look forward to my next visit.
Dr. Crutchfield always gives the best care and knows exactly what I need for my skin to receive the best results. The spa is always an enjoyable experience as well. I highly recommend a Hydrafacial! It brightens and hydrates your skin making it look radiant. Every visit at Crutchfield Dermatology leaves me feeling confident in my skin! Thanks again for the great care!
Love the doctor and he did a great job and explained things well but an hour or so wait every time I go is just not okay. The amount of people in the waiting room both times I was there was outrageous. I just think they way overbook.
I recently saw Dr.Crutchfield and he recommended I have a Hydrafacial before a big event I was going to. I was a little hesitant because I was worried my face would be pink afterwards. I am SO HAPPY I did! I have never received so many compliments on my skin in my life! These will surely be a part of my monthly treatments! I always trust Dr.C will my skin!
less than thrilled to find out my appointment wasn't a real appointment and they wanted me to wait in a packed office nearly an hour before I would see anyone.. I had scar revision and am ready for laser treatment and they knew that but apparently didn't want my business bad enough
Dr. Crutchfield is incredibly knowledgeable and has wonderful bedside manner! His staff are beyond friendly, and always go the extra mile to make sure you understand the treatment plan. The spa is AMAZING, and I'm in LOVE with the HydraFacials! He offers the best because he IS the best!!!
The wait can be a little long, but if you truly want the best doctor who understands what is best for you than the wait is worth it, I love this doctor I love his staffs they are always super supportive in anything that I ever need, it’s one of a kind clinic that you’ll ever be in.
I came to Dr. Crutchfield for my acne. I was extremely happy with the appointment and the results as nothing has worked for me in the past. The treatment plan that was created for me was exactly what I needed to clear up my skin.. I highly recommend Crutchfield Dermatology!
I seen Dr. Crutchfield for my wart on my arm after it had grown back after getting it froze off at another Dermatology clinic. I was told I had to do serval treatments. When I seen Dr. Crutchfield a few months ago about it he looked at it and stated cutting it off would possibly help it not grow back and he was right! It hasn’t grew back since. I highly recommend him and his staff is wonderful as well, they made me feel so comfortable.
Posting because I have read some of the negative reviews and think they are silly. I came to Crutchfield Dermatology because I needed a discoloration taken off my nose and biopsied. He came in and was very quick and efficient. He told me what needed to be done and answered my questions. They numbed my nose and removed the patch that needed to be removed. I didn't have more than 10 minutes with the dr, but I didn't need to! He doesn't need a lengthy talk session with his patients, he isn't a therapist. My appointment was quick, but I was 100% confident that he knew exactly what he was doing. I appreciate that they "overbook" as clearly they have a ton of patients and the scheduling is done several months out as it is. Supply and demand, its common sense economics. He cannot clone himself, so instead he is short and to the point which enables him to HELP as many clients as possible. I am thankful for the results that I received that day. My adolescent daughter will be seen there in a few months for a birth mark that she needs removed. I will gladly plan for a long wait and short visit, because I know he is one of the best! I know that I can trust him with my daughter's care. If my medical doesn't cover a prescription he recommends then I will come up with the money because you cannot comprise quality when it comes to your health! :-)
I got cosmetic things done and could not be more then happy with how it looked at the end. It looked natural! I also have done a lot of the facials up in the spa, they are relaxing!!
Luv him...... he has did a wonderful job!! My daughter has been coming to him since a toddler. He is the truth....
I was hesitant to enter the world of cosmetic dermatology, because my skin has always been pretty good. But the ravages of time were starting to show in the mirror, so when I made that leap I chose Dr. Crutchfield and his exemplary staff. Their recommended products and treatments have been truly transformative to my skin, and I always get wonderful personal attention from everyone at Crutchfield Dermatology. Sure, sometimes the wait can be long, but Dr. Crutchfield is the best and it's worth the wait, in my opinion. Keep up the great work!
Had a very disappointing visit late last week. I specifically asked for an early appointment or a late appointment for my son to avoid missing school. They were able to get him in at 8am. Dr. Crutchfield didn't even get into the room until 8:47. Had a 2 minute consult, then waited another 10 minutes for the nurses to come back with what we needed. Went to check out, finally, at 9:07. I realized I left my HSA debit card at home and asked if I could take the product with me, drop my son off at school (which he was now late for), and call in with my card. The receptionists refused and said 'You can't take a product without paying for it', to which I responded 'If I don't call you back in an hour, charge my card you have on file for no-shows, etc'. They still said no. Now I'm really upset. I left the product, took my son to school, went home to get my card, drove all the way back and paid for it. Horrible wait times, absolutely no common sense or grace on paying for something, I have no intention of ever going back. Last time I was there with my son we also had almost an hour wait to see the doctor. I understand you're busy. But set proper expectations. Don't tell me 8am and make me wait 47 minutes before you get to the room.
If I could half a star I would. I waited in the crowded lobby for an hour and 15 minutes. When I finally was called Dr. Crutchfield maybe spent5 min with me, did not even inform me that the short procedure he was about to perform could leave possible scarring. When everything was done I was then asked to pay cash for a cream that wasn’t even a prescription, could have been lotion for all I knew. What a horrible experience! It’s amazing he is still in business.
It is apparent that the concerns shared about scheduling and wait times are legitimate and cannot be dismissed as silly and unreasonable.
It does not take away from the fact that Dr. Crutchfield is an excellent dermatologist and that once seen by him we do get the best care and excellent results.
We have sat in that waiting area, in close proximity for long periods
of time and communicated with each other and are aware that multiple people do get scheduled for the same time slot.
My hope is that this recurring concern that clearly has been frustrating to a lot of us with appointments on the medical side can be met with empathy by the scheduling staff and rectified.
I'm so pleased the service and care I got at Crutchfield Dermatology! I got a hydrafacial and my faced looked really amazing. I really recommend Dr. Crutchfield for all the services he offers!
I had the best Hydrafacial done in the spa. From the time I scheduled to checkin to the actual facial everyone was amazing and so hopefully. I can't wait for my next one.
After receiving my first Hydrafacial at the clinic my face was glowing! Especially in the winter season my face can be extremely dry but this treatment turned my skin around. I will definitely recommend to friends and family.
I had a hydrafacial done in the spa and I absolutely loved it!
I noticed the differences right away. It kept my skin hydrated through out the day and permanently reduced the large pores I had under my eyes.The staff in the spa was amazing as well. Mariam was my esthecian and she did a great job. She even recommended some products that I am currently using to help maintain hydration. I highly recommend anyone to the spa at Crutchfield Dermatology.
I got a hydrafacial done at the MediSpa here at Crutchfield Dermatology. I was so pleased with my service and my skin looked great right after! will definitely be coming back. I highly recommend Crutchfield Dermatology to everyone!
Not pleased. Waited 1 hour passed my appointment time and they hardly acknowledged it. Do they not realize people have full time jobs and cant spend multiple hours of a day at these appointments? Why do they keep scheduling so many appointment times when this is a consistent thing (I see many other reviews with similar issues). I waited an hour to only speak to Dr. Crutchfield for literally 5 minutes. While Dr. Crutchfield was in my room, one of the assistants came in telling Dr. that he had a phone call waiting for him.. so now the whole time I feel like he needs to leave and isn't really giving his full attention to my issue. He diagnosed me within 15 seconds of being in the room and started rambling off prescriptions to his assistant, without even explaining to me what I have and what that means. He seems like a nice guy but did not make me feel like my issue mattered. For paying this much for an appointment, I would hope for someone that listens and really cares about my issues. He didn't ask any questions or additional symptoms, he didn't ask the timeline of this issue or anything. Overall, was not happy leaving this office.
I would like to express my appreciation to Dr Chrutchfield and his staff. I suffer from Eczema and hair loss. Dr Chrutchfield was able to diagnose and treat my issues. My Eczema has gotten much better.
My hair has stopped falling out and is actually growing. I am so thankful and I highly recommend this clinic.
I have waited over eight months past the conclusion of my treatment so that I could give a full and thorough review.
Symptoms: Acne since puberty. There is still never a time when there isn’t a pimple on my face. I have tried all the creams and scrubs. I want to get rid of this.
Total list of Side Effects or new physical ailments since starting the Accutane: Rash around nose, eyes, mouth, hands. Dry skin. Started getting Stye’s and chalazia’s (I’ve never had them before). Weakened muscles and joints. Easily injured, slow to heal. Weird dark spot in inner corner of left big toenail that makes my toenail grow out strange in that spot. That is finally just now going away. I didn’t think it was related to the Accutane but… google it.
The first month of treatment I developed a skin rash on my hands, and around my nostrils. He described this as “Accutane induced eczema”. He prescribed a steroid cream that he made in house. A weaker one for the face and a stronger one for the hands. It worked okay at first but the rash around my nose kept coming back. I found that using a lotion with colloidal oatmeal worked just as good for the hands so I ended up using that instead and coincidentally, the rash didn’t come back on my hands. The rash on my nose however, kept coming back. After several months I developed tiny little bumps around my eyes. He kept giving me stronger and stronger steroid creams, the rash was a constant issue. He tested me for an auto immune disease (negative) and gave me even stronger, prescription steroids which worked great but the rash came back shortly after as I stopped using it. He put me on 2 rounds of prednisone (the prednisone did not got rid of the rash). At the end of my Accutane treatment, I thought the rash would go away. (I was on it for about 9 months.) It did not go away even after several months. I kept using the steroid creams I was prescribed, as prescribed. It got to the point where if I just went one day without using the steroids, I had horrible burning skin with tiny itchy bumps ALL over my face. It was painful, it was sore, it was UGLY.
I started to look online. I wish I had done that sooner. I discovered that STEROID creams were BAD FOR YOU! If you want to know more about this, research “Steroid cream withdrawal” or “Topical Steroid Withdrawal” (TSW). Based on my research, I decided to stop using the steroids. The withdrawal period was intense. The flare ups would also come in spurts, but each time it came back, it was better than the last. Tea tree oil really helped. The first month was the worst. After about 3 months it improved a lot but I still had the rash around my nose and eyes. I decided to see another doctor. I believe that Dr. Crutchfield either didn’t know steroids were bad for you, or he did not care. I also feel that they since they produce all their own steroid creams, they might have a vested interest in distributing them.
I went to an allergist to find out if I was allergic to anything (I am not). After about 6 months steroid cream free, I could tell that the steroid cream withdrawal was over, but I still had that original rash around my nose similar to when I first started Accutane. I asked my Dr. if I could try an antibiotic that I found in my research based on an article I found online written by “Three Rivers Dermatology & Windy Ridge” on “Perioral Dermatitis” (Some place in Indiana, I am not affiliated with them or know anything about them). The article basically described EXACTLY what I had been going through and it suggested trying the antibiotic “tetracycline” or “doxycycline”. I tried the doxycycline. It worked! No rash. It was a 7 day treatment. It has now been 2 months since then and my skin is clear, beautiful and healthy. I am very glad I went on the Accutane but I wish I would have NEVER let a steroid cream touch my skin. That was my experience. I hope this helps someone and for god’s sake GET A SECOND OPINION!
After my dermatologist left her practice, I was referred to Dr. Crutchfield by some friends. I was impressed by the awards taking up all the space on the...read this and 26 more